Privacy Policy

This privacy policy sets out how Elation Lighting Inc. ("Elation") uses and protects any information that you give Elation when you use this website. Elation is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Elation may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Elation collects the IP address/domain name combination of users to the website, the electronic mail addresses of users who communicate with Elation via electronic mail, aggregate information on pages users access or visit, user-specific information on pages users access or visit, and information voluntarily provided by users.

The information Elation collects is used for internal review and may be used to improve website content, customize the website layout for individual users, or notify users about website updates.

Any communications or materials sent to the website by users via email or otherwise—including comments, data, questions, suggestions, or the like—will be treated as non-confidential and non-proprietary. Submission of such material does not violate any user's rights, including moral rights, privacy rights, proprietary rights, publicity rights, or any other rights. Any submitted material may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, and transmitted by Elation anywhere in the world, in any medium.

Elation is free to use, without compensation to users, any concepts, ideas, know-how, or techniques contained in any communication sent to the website for any purpose whatsoever, including the development, manufacture, and marketing of products. To protect user data, Elation has implemented appropriate physical, electronic, and managerial procedures. However, internet transmissions are never completely secure. Elation cannot guarantee the security of any information transmitted to or from its services. Users understand that any messages or information sent to the website may be read or intercepted by others.

By submitting information to Elation, users consent to the use of it as described above. If users do not wish to be contacted in the future, they should refrain from submitting personal information.

Elation allows users to opt out of communications. If you object to any use of your information by Elation, you may send a request via email to support@elationlighting.com or by modifying your information via the applicable form submitted online.

Elation reserves the right to modify or amend this Privacy Policy at any time and for any reason. Any changes will be posted on this page and will be effective immediately. Continued use of the website after changes are posted signifies acceptance of those changes.

What We Collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information such as postal code, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do With the Information We Gather

  • We require this information to understand your needs and provide you with better service, including:
  • Internal record keeping
  • Improving our products and services
  • Periodically sending promotional emails about new products, special offers, or other information we think may interest you
  • Occasionally contacting you for market research purposes by email, phone, fax, or mail
  • Customizing the website according to your interests

Security

We are committed to securing your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial safeguards.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive. It helps analyze web traffic or alerts you when you visit a particular site. Cookies allow web applications to tailor responses to you, remembering your preferences.

We use traffic log cookies to identify pages being used. This helps us analyze data and improve the website to better suit customer needs. The data is used for statistical analysis and then removed.

Cookies do not grant us access to your computer or any information beyond what you share with us. You can choose to accept or decline cookies. Most browsers accept cookies automatically, but settings can be adjusted to decline them. Declining cookies may limit website functionality.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we cannot be responsible for the protection or privacy of any information you provide on those sites. You should review the privacy policies of external sites independently.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When filling out a form, look for the checkbox indicating you do not want your information used for direct marketing
  • If you previously agreed to such use, you may change your preferences at any time by emailing support@elationlighting.com

We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. We may use your information to send you promotional content about third parties if you opt in.

You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may apply. If you would like a copy of your data or believe any of it is incorrect, please email support@elationlighting.com. We will promptly correct any inaccuracies.

List of Cookies We Collect

COOKIE Name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info to speed up page loading.
COMPARE Items in your Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer ID.
CUSTOMER_AUTH Indicates if you're logged in.
CUSTOMER_INFO Encrypted customer group data.
CUSTOMER_SEGMENT_IDS Stores Customer Segment ID.
EXTERNAL_NO_CACHE Flag for cache status.
FRONTEND Your session ID.
GUEST-VIEW Allows guests to edit orders.
LAST_CATEGORY Last category visited.
LAST_PRODUCT Most recent product viewed.
NEWMESSAGE Indicates receipt of a new message.
NO_CACHE Cache use flag.
PERSISTENT_SHOPPING_CART Cart and viewing history link.
POLL Poll ID voted in.
POLLN Polls voted on.
RECENTLYCOMPARED Recently compared items.
STF Shared products info.
STORE Store view or language preference.
USER_ALLOWED_SAVE_COOKIE Indicates if cookie use is permitted.
VIEWED_PRODUCT_IDS Recently viewed products.
WISHLIST Encrypted Wishlist items.
WISHLIST_CNT Number of items in Wishlist.